ik heb contact gehad met BQ, zie onderstaande methode om de telefoon te resetten. Probleem blijft nog steeds. Echter, gisteren was ik in Eindhoven, met telefoon en tot mijn verbazing had ik wel verbinding met mijn provider, 3 streepjes. Ik denk dat het te maken heeft met de hardware van BQ. Ik ga nog wat experimenteren en hou jullie op de hoogte. Naar mijn mening moet de UBUNTU telefoon overal werken zelfs met minimale telefoon netwerk detectie. Als iemand nog suggesties heeft graag.
Thank you for your response and the tests performed.
Please confirm us if this behaviour it's reproduced with both SIM slots. If is not possible connecting with any carrier from SIM slot 1 or 2 please follow these steps to perform a factory data reset to rule out configuration and firmware troubles:
- With your device turned off, press "on/off" + "volume up" buttons at the same time. When boot mode appears release both buttons. Select "recovery" moving among options with volume up button and accept with volume down button.
- When the Ubuntu logo appears, press the volume up button.
- "Android system recovery" menu will be shown. You can control the options with volume down button, please select "wipe data / factory reset" and confirm selection pressing "on/off" button.
- Another little menu will appear to confirm, and as we did before, we have to select "yes" with volume down and confirm with the "on/off"" button.
- When the menu appears again select "Reboot system now" with "on/off" button.
If the problem persists contact us again with the results, we apologize for the inconvenience. We have informed about this behaviour to Canonical and they are now working on it.
