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HP ENVY 5010 scan probleem

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Harry07:
Sinds mijn systeemupdate blijkt dat de genoemde printer wel print maar niet scant.
Voor het scannen heb ik beschikbaar: Xsane en Documentenscanner.
Het vreemde is dat de printer/scanner wel zichtbaar is maar als ik scannen klik, is ie em kwijt  ???

Harry07:
Hier ook nog de mededeling die ik via XSane krijg. Heeft iemand suggesties wat te doen om het te laten scannen? Zoals al eerder geschreven, printen gaat gewoon goed (dus er is wél verbinding).

peer:
Wordt de scanner gevonden in de terminal met de commando's:  "sane-find-scanner" en "scanimage -L" ??

Wat is de output van deze commando's: (kopiëren met Ctrl-Shift-C)

Harry07:
Dank voor je hulp.

--- Code: ---harry@harry-desktop:~$ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 007:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 006:001: Access denied (insufficient permissions)
could not open USB device 0x057c/0x8501 at 002:003: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
found USB scanner (vendor=0x03f0, product=0x0853) at libusb:001:003
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x045e/0x00cb at 004:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 009:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 008:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
harry@harry-desktop:~$

--- Einde van code ---

en


--- Code: ---harry@harry-desktop:~$ scanimage -L
device `hpaio:/usb/ENVY_5000_series?serial=TH02JBK0F2' is a Hewlett-Packard ENVY_5000_series all-in-one
harry@harry-desktop:~$

--- Einde van code ---

pederoco:
Misschien heb je hier wat aan Harry,
https://forums.linuxmint.com/viewtopic.php?f=51&t=329760

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